Privacy Policy

1. Data Controller

Instaparts LLC ("we", "us", "our") is the data controller responsible for your personal data.

Contact: info@instaparts.ca
Address: [Street Address, City, State ZIP]

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, company name, phone number
• Order information: shipping address, order history, part numbers, quantities
• Payment information: processed securely by Stripe — we do not store credit card numbers
• Usage data: pages visited, search queries, browser type, IP address
• Communications: messages sent via our contact form or email

3. Purpose of Data Processing

We process your data for the following purposes:

• Processing and fulfilling your orders
• Creating and managing your customer account
• Providing quotes and pricing information
• Communicating about orders, shipments, and inquiries
• Improving our website and services
• Complying with legal obligations

4. Payment Processing

We use Stripe, Inc. as our payment processor. When you make a purchase, your payment information is sent directly to Stripe's secure servers. We never have access to your full credit card number. Stripe's privacy policy can be found at stripe.com/privacy.

5. Cookies

We use essential cookies to maintain your session and shopping cart. We do not use third-party tracking cookies or advertising cookies.

6. Data Sharing

We share your data only with the following categories of recipients:

• Payment processors: Stripe, for transaction processing
• Shipping carriers: to deliver your orders
• Legal authorities: when required by law

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for a minimum of 7 years for tax and regulatory compliance, consistent with aerospace industry requirements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@instaparts.ca.

9. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit (TLS/SSL), secure password hashing, and access controls.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email.

11. Contact

For questions about this privacy policy or your personal data, contact us at:

Instaparts LLC
Email: info@instaparts.ca
Phone: [Phone Number]